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Returns & Exchanges

RETURNS & EXCHANGES

 

RETURN POLICY

PHYSICAL PRODUCTS ONLY  - MERCHANDISE - CLOTHING - WORKOUT GEAR  

ALL ITEMS ARE NON REFUNDABLE. We cannot exchange or refund any physical products due to hygiene reasons.  "ALL Items Purchased on SALE are FINAL SALE"

 

PROGRAMS

All programs are FINAL SALE. Occasionally, there are extenuating circumstances where we will offer store credit or credit for future purchases. Please email info@anitaherbert.com if this applies to you. 

 

-ALL SALE ITEMS ARE FINAL SALE. 

 

Claims for damaged goods or any packaging errors need to be e-mailed to us within 48 hours of delivery –  merchandise@anitaherbert.com

 

Due to the differences in screen resolution, actual colors may vary and are not considered a defect or misrepresentation of an item. Fabric layout and placement of prints may also vary and are not considered a defect or misrepresentation of a product. As these are high-quality products, please be sure to care for your items as instructed on the tags. Hot tubs heavily chlorinated pools and lotions may cause yellowing or fading of a swimsuit. These are not considered defects. Once a swimsuit is worn, and the tags are removed, the item(s) may not be returned for any reason.



SHIPPING & DELIVERY

How Long Does Shipment Take?

 

As many items are made to order and due to high demand, please allow at least 7-12 business days for items to be processed and shipped. Unfortunately, we cannot control the timing as outlined by our shipping vendors, including the USPS and other third party service providers. 

 

This time frame might be shorter or slightly longer depending on external factors. 

 

If your country requires Customs duty & taxes, the buyer is responsible to pay these fees. All countries have different fees.

 

*All international packages may be processed through customs regulations which may cause a slight delay with processing times.

**Once a package has left our facilities, any possible delays in the delivery of your package are the responsibility of the USPS.

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